Returns & Refunds
Nikro HVAC returns and refunds policy covering authorization, eligible returns, damaged items, and refund processing.
Returns & Refunds
We want every order to be handled clearly and professionally. Please review the return process before sending any item back.
Return Authorization
Contact info@nikrohvac.com before returning any product. Items returned without authorization may be delayed or refused.
Eligible Returns
- Unused items in original condition and packaging
- Products returned within the approved return window
- Items with all included accessories, manuals, and parts
Non-Returnable Items
- Used, installed, damaged, modified, or contaminated equipment
- Special-order, clearance, or custom-configured products when marked as final sale
- Consumables, filters, bags, chemicals, or wear parts once opened where applicable
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us as soon as possible with photos, packaging details, and your order number so we can review the issue.
Refund Timing
Approved refunds are processed after returned items are received and inspected. Shipping, freight, and handling charges may be non-refundable unless the return is due to our error.
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